extrem88 Privacy Policy

1. Introduction

extrem88 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players and visitors who use our online gaming platform at extrem88.com. This Privacy Policy describes how extrem88 collects, uses, stores, shares, and protects your personal information in connection with your use of our services.

This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. extrem88 acts as the personal information controller in respect of the data you provide to us.

By registering an account on extrem88, making a deposit, or otherwise using any part of our platform, you confirm that you have read, understood, and consented to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the extrem88 platform.

2. Personal Data We Collect

extrem88 collects personal data that is necessary to provide our services, verify your identity, process financial transactions, and comply with our legal and regulatory obligations. The categories of personal data we collect include:

2.1 Identity and Registration Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Gender
• Nationality and country of residence
• Government-issued identification number (e.g., Philippine passport number, SSS, PhilHealth, UMID, or driver's license number)
• Username and account credentials (password stored in encrypted form only)

2.2 Contact Information

• Email address
• Mobile phone number
• Residential address (including barangay, city, province, and postal code)

2.3 Financial and Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account name, PayMaya registered number, BPI or BDO account name — we do not store full bank account numbers or card numbers)
• Transaction amounts in Philippine Peso (PHP)
• Bonus and promotional credit history

2.4 Gaming Activity Data

• Game session history, including games played, wagers placed, and outcomes
• Win and loss records
• Responsible gaming settings and limit configurations
• Self-exclusion requests and status

2.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and duration
• Cookie identifiers and similar tracking data (see Section 7)

2.6 Communications Data

• Records of your communications with extrem88 customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records

3. How We Collect Your Data

extrem88 collects personal data through the following means:

• Direct Registration: Information you provide when creating your extrem88 account, including your name, date of birth, contact details, and chosen credentials.
• Identity Verification (KYC): Documents you submit during the Know Your Customer verification process, such as government-issued IDs and proof of address.
• Transactions: Data generated when you make deposits or withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, or other supported payment methods.
• Platform Usage: Data automatically collected as you navigate and interact with the extrem88 website and games, including through cookies and similar technologies.
• Customer Support: Information you share when contacting our support team via live chat or email.
• Third-Party Verification Providers: Data received from identity verification and fraud prevention service providers we engage to comply with our legal obligations.

4. How We Use Your Personal Data

extrem88 uses the personal data we collect for the following purposes:

extrem88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, extrem88 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your extrem88 account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC requirements, anti-money laundering obligations, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing is necessary for extrem88's legitimate interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending promotional communications — we rely on your explicit consent, which you may withdraw at any time.

6. Data Sharing and Disclosure

extrem88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and fraud prevention service providers engaged to verify your identity and comply with our legal obligations.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory obligation.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by extrem88, subject to strict confidentiality obligations.
• Technology Service Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under data processing agreements that require them to protect your data.
• Law Enforcement: Where extrem88 is legally required or permitted to disclose data in response to a valid court order, subpoena, or law enforcement request.

All third parties with whom extrem88 shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the one for which it was shared.

7. Cookies and Tracking Technologies

extrem88 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your session, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in to your extrem88 account during a visit. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the extrem88 platform, including pages visited, session duration, and navigation paths. This data helps us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and display options, so you don't have to reconfigure them on each visit.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats on the extrem88 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the extrem88 platform, including your account login.

8. Data Retention

extrem88 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by anti-money laundering regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Gaming Activity Logs: Retained for a minimum of two (2) years for responsible gaming monitoring and dispute resolution purposes.

When personal data is no longer required for any of the above purposes, extrem88 will securely delete or anonymize it in accordance with our internal data disposal procedures.

9. Data Security

extrem88 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including account credentials and financial information
• Role-based access controls limiting internal access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments of our platform infrastructure
• Multi-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and unauthorized access attempts
• Staff training on data privacy and security obligations

While extrem88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, extrem88 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by extrem88:

• Right to Be Informed: You have the right to be informed about how your personal data is collected and processed, which this Privacy Policy fulfills.
• Right to Access: You may request a copy of the personal data extrem88 holds about you at any time.
• Right to Correction: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as our legal basis, or where processing is for direct marketing purposes.
• Right to Data Portability: You may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: If you believe extrem88 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our Data Privacy Officer through our customer support channels. We will respond to all verified requests within thirty (30) days of receipt.

11. Children's Privacy and Underage Protection

extrem88 is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, the minimum age to register and use extrem88 is 21 years old. extrem88 does not knowingly collect personal data from individuals under the age of 21.

If extrem88 discovers or has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, freeze any associated balance pending investigation, and delete the personal data of the underage individual in accordance with applicable law.

If you are a parent or guardian and believe that your child has registered on extrem88 without your knowledge, please contact our support team immediately so we can take appropriate action.

12. Third-Party Links and Services

The extrem88 platform may contain references to third-party payment providers and other services. This Privacy Policy applies solely to data collected and processed by extrem88. extrem88 is not responsible for the privacy practices of any third-party services, and we encourage you to review the privacy policies of any third-party providers you interact with in connection with your use of extrem88.

When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, your interaction with those payment platforms is governed by their respective privacy policies and terms of service, which are separate from this policy.

13. Updates to This Privacy Policy

extrem88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and by displaying a prominent notice on the extrem88 platform.

The updated Privacy Policy will take effect immediately upon publication unless a later effective date is specified. Your continued use of extrem88 following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how extrem88 protects your personal data.

14. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way extrem88 handles your personal data, please contact our Data Privacy Officer. Our support team is available 24 hours a day, 7 days a week via live chat on the platform.

You may also reach us by email. Our support and data privacy contact email address is:

When submitting a data privacy request, please include your registered account username, a clear description of your request or concern, and any relevant reference numbers or dates. This will help our Data Privacy Officer process your request as efficiently as possible.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. For more information on your rights under the Data Privacy Act of 2012, you may visit the NPC's official resources.